After the release of ChatGPT, it has gained a lot of popularity around the world due to its strength in carrying human-like conversations on different types of topics.
ChatGPT is an extremely powerful language model that has the potential to give out human-like responses when a user asks for something. It is developed by OpenAI. It uses the GPT-3 language model to give responses to users’ input. Users can give prompts, ask for solutions, fix programming issues, request step by step solutions, get information about historical events before 2021 etc.
In short, it’s a handy tool that can be great assistance and speed up your work in your day to day life.
How to Use It
1. To use it, first of all, you will have to create and account at chat.openAI.com to use ChatGPT.
2. After integrating this bot into your system, you will be able to provide it with a prompt. For example: You can say ‘Write a short poem about life’ and then it will start working on it. Shortly, after that the response will start appearing on screen.
3. Once you get the response, you can read through it. In case, you don’t like the response, you can click on ‘Try again’ and it will show another result. And if you are still not satisfied with the result, you can try again. Finally, once you get the desired results, you can then use them in your workflow.
The generated responses are relevant with the previous messages in the conversation and that makes the user experience likable.
Benefits of Chatbots
As chat bots are gaining popularity and people are enjoying the benefits of Chatbots. There are several benefits to using ChatGPT or other chatbots to enhance your working experience like:
Saves Time: There is no competition between humans and Chatbots when it comes to speed. It is not wrong to say that they can produce good quality content in a short amount of time. And a content writer would take time to research, plan and create content.
Not Expensive: It is not incorrect to say that chatbots are quite cheap and mostly available on monthly/yearly subscriptions. Whereas, a person would charge you more and won’t respond immediately. Being said that, It can’t be denied that their use as an assistance will be beneficial for people.
Accessibility: It is possible to access chat bots from different types of devices like mobiles, laptops, iPads etc. So, a user can get responses from chat bots from anywhere and get responses quickly.
Efficiency: There is a lot of information available on the internet to fact check. If someone manually fact checks then it would be time consuming process. However, in the case of Chat bots, they can process large amounts of text data quickly and accurately. Which makes it possible for them to respond quickly in real time. Here is an example of short poem generated by ChatGPT.
Learning and development: They can provide users with personalized responses and suggestions based on their previous interactions. So, it can help users learn and improve their skills over time. And it would make chat bots a valuable resource for personal and professional development.
Drawbacks of Chat Bots
As there are benefits of chat bots, the drawbacks of chat bots can’t be denied as well.
Inaccurate or inappropriate responses: Even though It is trained on a large amount of text data, but it doesn’t guarantee accurate or appropriate responses as of now. These results can lead to misunderstandings and frustrating conversations. The wrong responses can be frustrating for users. And can damage the reputation of the business or organization using the chat bot.
Lack of human interaction: It is not able to provide the same level of empathy and emotional intelligence as a person would show. So, if someone is looking for personalized and compassionate customer service like a person can provide it won’t always work as expected.
It can create jokes, but it can’t come up with witty responses like a person.
Limited capabilities: As ChatGPT is a powerful language model, it is not able to do everything that a human can do. It may not be able to provide answers to complex or unusual questions, handle tasks that require a high level of creativity or problem-solving ability.
Biased and discrimination: As it is mentioned earlier, ChatGPT is trained on a large amount of data, and it can sometimes reflect the biases and stereotypes present in that data. That would make the performance of the chat bots questionable and it can be harmful and hurtful to users. So, It is extremely important for organizations using chat bots to carefully monitor the responses and take steps to take account of any bias or discrimination performance it may exhibit.
Dependence on technology: In case of downtime, or any technical issue, it would make it difficult or impossible for users to access the information and services they need. Which would result in negative user experience and it could also damage the reputation of the company.
Conclusion
All in all, It is an individual’s choice if someone wants to use Chatbots or not. They can be good for certain tasks, such as getting information, providing customer service, etc. But they can’t be used in all situations as they lack human emotions, behavior etc. It is important to carefully consider the potential benefits and drawbacks of using Chatbots, and weigh these factors against your own needs and goals.
Important Notes
- ChatGPT is free to try right now.
- Results are based on data before 2021.
- Sometimes it gets buggy.
- It doesn’t always give accurate result.
